Freightliner offers a wide variety of quality programs for our customers:
Customer Assistance Center
1- 800-FTL-HELPWe are the first truck manufacturer to operate its own in-house Customer Assistance Center. Staffed with technically knowledgeable problem-solvers, our goal is to help the customer keep their truck on the road. Our toll-free number can be reached any time of the day or night.
Fleetpack
Fleetpack is a renowned Freightliner program that helps fleets secure priority service and the most favorable pricing and enjoy the advantages of the Fleetpack Credit Card-all without charge.
Freightliner Security Connection
The exclusive Freightliner Security Connection gives them an unprecedented fleet-like support infrastructure that includes special access to the latest wireless communications technology, insurance against the cost of truck rental in case of accident and much more. Membership is free to qualifying customers.
One Stop Warranty System
Because making claims to even the best warranties is a drain on customer time and resources, our dealers offer an exclusive "One Stop Warranty System" by which the dealer themselves process claims on participating vendor warranties.
Century Plus Warranty
Strong vehicle warranties express Freightliner's confidence in its engineering and manufacturing. The Century Plus Warranty - the industry's best - offers standard 3-year/350,000-mile coverage.
Mercedes-Benz Credit Corporation
Mercedes-Benz Credit Corporation has established a separate Freightliner Financial Services Division to provide exclusively for the needs of Freightliner dealers and their customer.
CustomerLink
Freightliner has pioneered CustomerLink, an automatic parts replenishment program that uses bar-coding technology to let our dealers monitor and maintain your inventory for you. Each day, your parts usage can be automatically transmitted to your dealer, so you have the parts you need at your door by the next morning.
Freightliner is always coming up with new innovative ideas to help better service our customer and their needs. Ask your sales representative for other programs that may suit your needs.
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